The service Tec James
Was superb. Went out of his way to take care of my truck.
I've had son bad experiences in the past at this dealership. But this time was deferent. James made sure everything was done right
Thank You James
I had a 8:00 appointment for an oil change , vehicle registration inspection and 36k service. I was there at 7:45. I was taken care of immediately. I left Freedom at 9:15. Everything taken care of no problems. Very timely great job
I was very pleased with the service I received and have been a long time customer with Freedom Chevrolet. I also want to recognize my service consultant Rommel Echauri and the service techs for going above and beyond in ensuring that all of my needs as a customer were met.
I liked the friendly people and my free car wash!:) l wish I could get more:) I loved the hamburgers and hot dogs!:) The guy that made them was very nice and friendly too!:) The young white boy was also very nice!:) Mr. Angel was very nice and answered all my questions!:) Thank You all!:)??????????
Ernesto was wonderful to work with and really knew his Silverado's. He gave a much better review of the truck than I've ever rec'd before, including all the latest technology, comparisons to earlier years, etc.
Angel was professional and extremely helpful. Even answered questions after he had clocked out. My only qualm is the fact that the person or persons that did the actual work on my truck left smudges and oily fingerprints on parts of the body and on the interior. Mind you the interior is leather. Aside from leaving my truck dirty they did a good job.
The battery in my Chevy Silverado pick-up truck died, after getting a jump start I took it in to Freedom Chevrolet dealership and was immediately helped and had my battery changed. The bonus was the vehicle was still under warranty and there was no charge. They even noticed my windshield wipers were worn and changed them at a reasonable price.
Dealership and workers were awesome! Although the last time I was there I came out with a new car, prior to that I took my vehicle there for maintenance and they always do a good job. I love how I get reminders through email for when I'm due for service and I like how I receive emails about what and when my service was done.
I'm looking forward and counting on Freedom Chevy for future maintenance visits. Thank you!
The service consultant informed that all 8 injectors needed to be replaced and they did not have enough parts, so I left my truck overnight since the parts would arrive first thing in the morning. The dealership's computer system went down and they could not unload the truck or could not be reached by phone, email, or website to check on the status of my truck. When the truck was finally ready, only 2 injectors were replaced under warranty and I had to wait for the paperwork to be completed. Very slow and poor customer service. Definitely will take my truck to another dealership next time I need warranty work.
My wife was told it would take 2 hours to make repair at 10:00am. At 2:15pm I called service department to check on status of my car because I was across highway for dealership and was told my car had not been worked on. I drove all the way home and in 5 minutes I received a call stating my car was ready. Not happy I had to spent time and gas to go back and get my car.