I took my 2016 Chevy Colorado Pickup in for an Oil Change & Tire Rotation. Everything we OK, util when I went to pickup the Truck. I looked at the inspection report and notice that the Windshield Wipers were checked to be OK. ( I now I have a bad one on the passengers side). Which tell me that they were not even checked. It makes me work what else was not check and marked OK? Were my tires rotated? What was really done.
I had a great experince however I was a little disappointed in the mechanics. I went to the dealership to get my window motor regulator fixed. I completely forgot to ask them to check why my engine light was on. I got my car fixed but I felt like as a car expert they should have brought up my engine light so that I could have atleast remembered to ask them about it. When I got my car back I realize I forgot to ask them to look at it but it was too late to come back because they were closing. Now, I will have to go again. My point is I would have rather been told what it was and possibly got it fix along with my window and then I would hve never had to come back.
Joseph Saucedo really helped me get into a new car and guided me on the journey of purchasing a new car. He was helpful and understood not only what I wanted but what I needed. The team was really great.
I began going to freedom when my car needed repairs I have been so happy with the dealership that I purchased a new car there and had it serviced there for an oil change. I do not believe that I will ever buy from another dealership and I am recommending Freedom Chevrolet to all of my family and friends. They have always been attentive courteous and sincerely concerned with customer service from the moment I walk in from everyone I come in contact with.
First off the mileage does not match the paperwork it states 5 miles when it actually had 1270 miles . Also my son referred us to freedom Chevrolet and nothing was given for his referral. According to Nate the sales guy it was because we were already given to many discounts. That has nothing to do with a referral when I was referred to another dealer and purchased 2 vehicles the person that referred me was given 2 checks
I appreciate that Angel took the initiative to text me that my son forgot his debit card at the service counter. Angel was constantly communicating with me. Thanks to his professionalism, leadership, and communication skills my son was able to get the debit card the same night. My son was leaving early next day for a trip. Thanks Angel you were a truly an Angel to my son.