Customer Reviews

From the moment i walked in, everyone was courteous welcoming helpful professional and sincerely interestested in helping me-everybody. The service rep Darrel suggested i talk to Lilly in sales, i am so grateful to him for doing so. I am very pleased with Freedom, and i will be a returning costumer.

Everytime I go I get awesome customer service and when something comes up unexpectedly and I can't afford it right then and there, they're always willing to work with me.

Gregory held was very good at looking for the perfect car. He helped me and understood exactly what I needed.

Shaun our salesman was awesome and really took care of us. And so was Robert who handled the financing. Thank you so much and I will be coming back and recommending you all to any friends, family, and coworkers that may be in the market for a new car

I cannot express how pleased I am and have been in all my dealings with the Freedom service writers and other personnel. Mark, who handled the writeup on my Impala when the transmission inexplicably decided I only needed to be able to drive in reverse, was exceptionally attentive to my problem. He kept me informed almost daily as to the progress made. I was especially impressed by the fact that he returned the car freshly washed, a service he was not required to provide. Also, Hollis, who sold me the car originally seemed concerned that the level of service I received was top-notch. It is a pleasure to deal with such professional and competent people.

DO not make a 0730 appointment for me if the tech does not get in till 0800 - that is 30 minutes or more I am setting there waiting when no work is getting accomplished.

This was my first time at this dealership. I had a real good experience. I will definitely come back for service on my truck.

the sales rep was kind, courteous and VERY helpful...

Great job. Very informative.

Freedom attended to three items (of which one required diagnosis) I listed in my online appointment made two days in advance. After more than 5 hours, the vehicle was ready for pickup, but with only two out three items completed. The 3rd item required a part that needed to be ordered and, once received, I would be informed to make another appointment to have the issue further addressed (every visit to Freedom means a two hour time-investment on my side just to get there and back!). Regardless, now one week later, and I have not heard anything back! It's perhaps time to try a different dealership ...

I was very pleased with the service I got at Freedom Chevrolet and will definitely return for future needs and services,

Everything was great as always!

Nice people, efficient

Service was outstanding and prompt.

You guys do a great job every time

Great support and customer service!

The most annoying factor for this dept is not being greeted and told “we will be with you in just a minute”; I witnessed another customer customer uttering “ I wasn’t sure if were busy or not”; case in point

Great experience.

Easy peasy

Our saleswoman was EXCELLENT. She got ALL information requested by me, over text, email, and phone. I could not spend a lot of time in the dealership because I am caring for my wife who had spine surgery. Michele did all the leg work so all I had to do was show up, get my trade in value while I test drove, go over paperwork, and get the paperwork done. Could not have been smoother. Michele also stayed late, no matter how many times I told her that I didn't need her to stay with me. She had a trip she was going to afterwards and she made me feel like I was more important. I will send her any business I can and would definitely make any purchase with her again.