1487 Reviews Found
Confirmed Service Customer
I was greeted right away and not made to wait for 7am appointment. Social distancing was in place in all areas. I really wanted an inspection so Angel made some calls to locate appropriate person. I waited for them to arrive and got it all done in one day.
Sylvia S.
SAN ANTONIO
Business Response
Thank you for choosing Freedom Chevrolet as your first choice for all your automotive needs!
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Confirmed Service Customer
Very fast service! Really nice people working there. I always get my car service there.
Tamethra E.
SAN ANTONIO
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Despite of everything that is going on the staff was friendly... kept checking on us to see how we were doing... especially Dennis Manlapaz. And the restrooms were super clean which is a big deal for me
Nannette M.
SAN ANTONIO
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Freedom Chevrolet and we hope to see you again soon!
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Business Response
Hi there, thank you so much for your positive comments about Freedom Chevrolet!
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Confirmed Service Customer
Issue with one of the rear seats making a rattling noise on a 2019 Traverse with 12000 miles. I was told by the service advisor that it was normal and there was nothing the technician could do. The service advisor also informed me that the technician was able to reproduce the noise and suggested that I try wedging something in the seat... I was surprised that this was the resolution.
Therman J.
SCHERTZ
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Confirmed Service Customer
Brandi, as always, exceeds expectaitons from a service perspective. 2-hour oil change was more lenghy than expected, though Brandi mentioned there was a high demand on that Saturday.
Aubrey B.
BOERNE
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Confirmed Service Customer
Mr. Angel did a fantastic job in making sure my wife and I were properly taken care of while repairing our car. It's service like this that keeps us coming back!
John D.
SAN ANTONIO
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Confirmed Service Customer
Upon entering the Freedom Chevrolet Service Center @ 7:30am, Marco ���Tony��� Gutierrez was prompt and efficient. He had a service tech look at the car, tech diagnosed the problem, Tony got my approval and I was on my way to work by 8:30am.
John M.
SAN ANTONIO
Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Freedom Chevrolet and we hope to see you again.
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Confirmed Service Customer
Fast and quality work on my truck and returned it in a timely manner.
Jaclyn J.
SAN ANTONIO
Business Response
Hi, thank you so much for the positive review! Thank you again for choosing Freedom Chevrolet and we hope to see you again.
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Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Dealership has been awesome during our Fleet Truck replacement, so far we have replaced 13 F-150s with New Silverado 1500s.
Mark C.
HELOTES
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!
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Business Response
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (210) 444-2282 at your earliest convenience. We hope to hear from you soon.
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Confirmed Service Customer
Caring and very knowledgeable customer service was top notch came out on a timely manner. The Repairs!
Renee S.
SAN ANTONIO
Business Response
Rene, thank you for taking the time to write about your experience at our dealership. All of us at Freedom Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
Everyone was very professional and attended to my concerns. Angel is a great asset to your company.
Salvador H.
SAN ANTONIO
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Erica saved the day! We were in the middle of a trip when we had the check engine light come on. She got the truck in and fixed within the day. We are very pleased with how things went. Also, Danny was a great shuttle driver. Kept us laughing and enjoying the ride to and from our destination.
Bob D.
henderson
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Service performed in orderly and timely manner.
Laraine W.
PIPE CREEK
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Freedom Chevrolet service team would like to thank you for coming in and we hope to see you again in the near future.
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Business Response
Glad we could help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
The wait to get checked in took a while but once they got my truck in for service it was very good, everyone was professional and nice.
Gabriel S.
SAN ANTONIO
Business Response
Gabriel, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.