Lee was so helpful with the entire experience. He kept me updated on what was going on with my car and what was needed to be done to fix it. The car was repaired early the next morning which was great. When it came time for payment, he made sure I was given the best and most affordable option for me. I would definitely be coming back.
I had a great experience with Freedom Chevy, every time I walked in I was greeting quickly and warmly. Mason was of great help with narrowing down my choice and made me feel like I was making the best choice for what I valued in a vehicle. I would recommend this dealer to anyone looking for a new or used car.
Bad. The vehicle was offered at 3k more than I was quoted on the phone. The salesman then ran my credit with three different agencies without even calling my credit union where I was pre approved. Once I did Buy the vehicle, I was assured it had been through the pre-sale inspection but on the way home the check vehicle light came on. I took it back in, where it was discovered the oil pump needed replacing, A 2000 fix. In addition, it needed a wheel alignment and there was a strange noise coming from one of the wheel hubs. The dealership wanted me to pay half, even though it was certainly a pre-existing condition that would have been caught had they done a reasonable inspection. We finally agreed that I pay $500. I still felt it too much, but did it. However, after the repair, just hours after picking it up, the trucks electronic info center gave me a message that I had low oil. I took it back to Freedom and was told the sensor was bad and they would have to redo the repair just to replace it, and that I PROBABLY wouldn't have to pay anything because they should have fixed it with the oil pump. I haven't taken it back yet for that repair, but given the negative hits on my credit, the trouble and expense already, I am definitely not paying and really feel something else should be done for compensation.