1573 Reviews Found
Business Response
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service.
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Confirmed Service Customer
Its hard going out during these times, because so many people are not taking this virus serious, and it seems you guys aren't taking it serious either, the person checking me in had no mask, a customer who was checking in had no mask on, he was never ssked to put one on and was allowed to wait inside without one on, several people came out of the employee door without a mask on, maybe because you guys don't see the sick patients its not a big deal, i have no clue, the reason we have so many cases and things are closing is because of people not respecting the mandates, and as an essential business you of all people should comply, it's your responsibility to protect your employees and customers at all cost.... hopefully no one close to you gets this virus, I've already had 3 people i know who has it currently and its not pretty. Also working as an lvn in the medical field maybe my thinking is different,...Regardless of reasons, being a rebel, attention seeking, stubbornness, whatever it is get over it.. we in the medical field have to wear a mask all day every day, no one likes it but it has to be done
Joetta W.
SAN ANTONIO
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. I look forward to speaking with you.
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Business Response
Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you.
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Business Response
5-star customer service is always our number one goal, and we're so happy to hear you had a great experience! Please let us know if there's anything else we can do for you.
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Business Response
We always want to hear back from our clients and we're glad you had such a positive experience with us. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Lee helped me with the service on my vehicle and was great!
Samantha S.
SAN ANTONIO
Business Response
Customer satisfaction is our #1 priority, and it's wonderful to hear you enjoyed working with our team. Please don't hesitate to give us a call with any further questions you may have. Until the next time we meet, take care!
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Confirmed Service Customer
Excellent service and outstanding service advisor.
Michael R.
SAN ANTONIO
Business Response
Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Justin Davenport was very explanatory and courteous
Matthew P.
HELOTES
Business Response
Our staff is committed to providing each of our clients with the best automotive experience. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Always a great experience at Freedom Chevrolet.
Michael M.
HELOTES
Business Response
Thank you for taking the time to share your experience with us! We're looking forward to assisting with you again in the future. Take care!
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Confirmed Service Customer
They took care of what I needed just fine and we���re very nice and pleasant but it took longer than expected
Hector R.
HELOTES
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
Took my truck for service and Brandi made the check in very easy and fast. I was able to drop my truck in less than a minute and received the same experience when I went back to pick it up. Quick and friendly service with no contact. Thanks for the great service.
David G.
SAN ANTONIO
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Angel was awesome, he was able to help me and answer all of my questions, I am very happy with my experience
Baldemar D.
KERRVILLE
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
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Confirmed Service Customer
During an oil change, my service advisor noted bad brakes. I appreciate knowing about problems before a bigger problem occurs.
Michael J.
SHAVANO PARK
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Angel Aldino is the best, keeping us updated with the truck's servicing until completed.
Alejandra C.
SAN ANTONIO
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for the great review!
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Business Response
Congratulations on your new vehicle! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Good experience. Good communications. Fair cost for services.
Sandy S.
SAN ANTONIO
Business Response
We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you; be it service or sales. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Tahoe had it���s service work completed when promised. Came back clean from the mechanic.
Kenneth M.
SAN ANTONIO
Business Response
We appreciate your positive review about your recent experience with us! Thank you again for leaving us this response!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!