1500 Reviews Found
Confirmed Service Customer
Lee provided excellent \"customer service" (very pleasant and professional).
Don W.
SAN ANTONIO
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!
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Confirmed Service Customer
Never got a single response from the Service MGR. Done withFrewdom.
Myfe M.
SAN ANTONIO
Business Response
Hi there, I would like to get some more details about your experience with us. Please contact us at (210) 444-2282 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Business Response
Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Thank you for this positive rating! Have a great day.
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Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Freedom Chevrolet team and we are glad we were able to provide excellent service!
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Business Response
We appreciate the kind words!
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Confirmed Service Customer
Brandi Balawedjer was very helpful she always has been with me no matter what I was there for.
Maria L.
PIPE CREEK
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
Everything was great. Tony was super nice & knowledgable.
Robert J.
SAN ANTONIO
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
They couldn’t be specific. They kept saying damage that I had was it- but that came from three years ago when I ran over something. They couldn’t tell me “what was wrong” until I gave you $700. This place is shady and Angel does good work in hurting people financially.
Brittani H.
SAN ANTONIO
Business Response
We would like to apologize for your recent experience at our service department. Please contact us at your earliest convenience as we would like to discuss this matter and work towards a resolution.
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Confirmed Service Customer
Work was done in time promised. Service advisor gave me recommendations for work.
Richard T.
SAN ANTONIO
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Service was great, everyone was helpful and my vehicle was completed quickly.
Blake C.
SAN ANTONIO
Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
Approving specific repairs on-line and suggesting "up-sells" was convenient and clear.
Brian G.
SAN ANTONIO
Business Response
Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
My service writers were excellent in their service and communication
Bill H.
San Antonio
Business Response
Our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
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Confirmed Service Customer
My experience was good because the oil change was done in a timely manner. However, the area that needs a lot of improvement is the customer waiting room.
Olga M.
CONVERSE
Business Response
We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.
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Confirmed Service Customer
Freedom Chevrolet has always been good to me. I will continue to be a loyal customer.
Elizabeth L.
SAN ANTONIO
Business Response
It's great to hear that you were happy with our team and we'd like to say thanks for giving us this review!
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Confirmed Service Customer
Sales great job Your finance personal not so great
Gabriel V.
SAN ANTONIO
Business Response
Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
My brand new 2019 Chevrolet Silverado has been back n Fourth with computer issues . Truck dying, brake system failure and the died and wouldn't turn back on. Not sure still what is going to happen. The service guys have been understanding except for the Service Manager Paul who told me my problem was with GM not him. Thank goodness for the Sales Manager who is now trying to help us. I have had many Silverado's always loved Chevrolet. I hope this can be resolved. My beautiful red truck has become a major concern and I don't have confidence now to get the extras that I was going to buy the spray berliner side steps lights etc. I pay it can be fixef
Kelly W.
HELOTES
Business Response
Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
Everyone is always friendly and efficient.
Tiana H.
SAN ANTONIO
Business Response
We love hearing from happy customers. Take care. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Erica was the service member that helped me and she was terrific, very polite, very helpful, and very knowledgeable.
Dabra M.
SAN ANTONIO
Business Response
Thank you for the feedback, Dabra! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Lee is super helpful. Hopefully I can work with him in the future!
Emma G.
SAN ANTONIO
Business Response
We appreciate the kind words! Please don't hesitate to reach out if there's anything additional we can do for you.