1498 Reviews Found
Confirmed Sales Customer
Our saleman Rodger Florez was very professional and caring individual. He tried very hard to get me a car and was successful in what he and the financial man (forgot his name) did for me. Thank you for having people like them in your working team. Rodger was very clear in everything he did for us that I left with my car without have to ask to many questions. I was very pleased with there work that i will recommend everyone i know looking for a car to buy.
Maria B.
SAN ANTONIO
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Freedom Chevrolet and we hope to see you again soon!
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Business Response
Hello, thank you for your kind words and this wonderful review!
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Business Response
Thank you for choosing Freedom Chevrolet as your first choice for all your automotive needs!
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Business Response
Jason, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
I made an appointment and everything went smooth. I trust the technicians there to ensure my truck was taken care of. Personally are very professional and polite. I listened to staff talk to others who have vehicle repairs needed and not one tries to pressure anyone to do anything they did not want to do. That is why I love this dealership as the allow customer to make the decision on what the want ant not need to be worried about being treated rudely.
Dennis K.
SAN ANTONIO
Business Response
Dennis, thank you for sharing these kind words. We really appreciate you taking the time to write about our service department and hope to see you again in the future.
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Business Response
Robert, we're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
They need an oil express it should not take a customer 3 hours to get an oil change
Byron P.
SAN ANTONIO
Business Response
Byron, we would like to apologize for the experience that you had at our service department We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
Brandi is a great service advisor. She responds quickly to my text messages with the answers that I am looking for. She always greets with a smile and a "how may I help you." She is also knowledgeable on vehicle maintenance.
Alisha W.
SAN ANTONIO
Business Response
It is great to hear that our staff at Freedom Chevrolet was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Confirmed Service Customer
Complete all the requirements that I ask for them to do.
Mary M.
LA VERNIA
Business Response
Glad we could help you out!
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Confirmed Service Customer
I went to get car serviced. Made appt 1-2 weeks in advance. Received almost daily notifications from dealer about appt. I took my truck in and after and hour was told part not in for recall.
Richard N.
HELOTES
Business Response
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Service Customer
Although yes, the service received was great, it is less than desirable to be told the staff will handle warranty coverage of the rental and in fact having to pay the cost up front then further being told dropping the vehicle off on time would be recorded and reported by the dealership agent and we have ���nothing to worry about���, yet days later a second late fee was charged for additional days the rental was supposedly checked out. Having to follow up with several calls to the dealership and rental company then waiting several more days for a refund was consequently inopportune for my family finances.
Ronald S.
RED ROCK
Business Response
Ronald, thank you for taking the time to write about your experience at our dealership. All of us at Freedom Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
The drop off and pick up at the service department was very easy.
David T.
SAN ANTONIO
Business Response
David, thank you for taking the time to write about your experience at our dealership. All of us at Freedom Chevrolet pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
Solid service! Took care of all our needs!
Lukas B.
SAN ANTONIO
Business Response
Lukas, thanks so much for the kind words. We're completely dedicated to providing top quality customer service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Freedom Chevrolet, we always strive for excellence. Let us know if we can do anything else and thanks again!
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Business Response
Mike, thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Confirmed Service Customer
Lee Baer was our service advisor, he was patient and knowledge and work with us 100 % of the way with our service. I would recommend Freedom Chevrolet because of Lee and his upstanding service he gave us.
Brian D.
BULVERDE
Business Response
Brian, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
Russell, we sincerely appreciate your feedback. Each employee is a valued member of the Freedom Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Advisor was great, once she realized the evaluation would take a while. She arranged a shuttle ride home. They had the parts in stock and completed the work the same day. A shuttle was also sorry to
Daniel B.
SA
Business Response
Daniel, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Angel. Very attentive and friendly and their professionalism towards the client, highly recommended
Jaime C.
SAN ANTONIO
Business Response
Jaime, we sincerely appreciate your feedback. Each employee is a valued member of the Freedom Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Business Response
Susan, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.